EMAIL SUPPORT@BLACKDOGOVERLAND.NET
Copyright © 2025 Black Dog Overland, LLC.
If you need help with an order or have questions, you’re in the right place.
Email Support (Best Option)
The fastest and most reliable way to reach us is by email. For all inquiries—including order issues, returns, lost packages, or general questions—contact support@blackdogoverland.net. We typically respond within 1–2 business days.
Returns & Exchanges
If something’s wrong with your order, email us within 30 days of delivery. We offer no-hassle returns and exchanges on all unworn items.
Lost or Missing Packages
If your tracking shows “Delivered” but you haven’t received your package, first check with neighbors and your local post office. If it’s still missing, email us and we’ll help resolve it or send a replacement if necessary.
Text Support (For Urgent Issues Only)
For time-sensitive issues that can’t wait, you can send a text message to 310-918-3885. This line is reserved for urgent matters—we do not accept phone calls. For everything else, please email us.
Wholesale & Business Inquiries
Email us directly at support@blackdogoverland.net with the subject line “Wholesale” or “Partnership Inquiry” and we’ll be in touch.
4130 Commerce St, Unit 103, Dallas, TX 75226 (No Walk-Ins)
+1 310 918 3885 (text only)
support@blackdogoverland.net
Why We Built Black Dog Overland
Black Dog started in a garage—just a father and son wrenching on old Toyota Land Cruisers. We rebuilt them from the frame up, learning that true durability isn’t flashy—it’s in the small things most people never notice. That mindset shaped everything we do now.
We created Black Dog Overland to deliver that same trail-tested quality in a form you can wear. Every hat, patch, and piece of gear is built with the same philosophy we use on our trucks: function first, then durability, then attitude. If it doesn’t stand up to long days, rough weather, or a little hell-raising, we don’t put our name on it.
From the backcountry to the bar, our gear is made to last, built to move, and never phoned in. Same standards. Same grit. Just in wearable form.
And because the wild places that inspire us deserve more than admiration, every purchase helps support nonprofit partners restoring trails, protecting habitats, and defending public lands across the U.S. We’re not just outfitting adventure—we’re investing in the places that make it possible.
This isn’t just clothing. It’s a commitment:
To quality. To legacy. To the land.
Keep it wild. Keep it accessible. Keep it alive.
—Austin, Founder
Copyright © 2025 Black Dog Overland, LLC.